Information We Collect
We collect personal information that you provide when using our services, such as:
- Name, email address, phone number, and contact details
- Payment information (processed securely through Razorpay)
- Service booking details and preferences
- Location information for service delivery
- Communication records and feedback
How We Use Your Information
We use your information to:
- Provide and manage our services effectively
- Communicate with you regarding your service requests and inquiries
- Process payments securely through our payment gateway
- Improve our services based on your feedback and usage patterns
- Send you important updates about your bookings and our services
- Comply with legal obligations and protect our rights
Data Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. This includes:
- Encryption of sensitive data during transmission and storage
- Regular security audits and updates
- Access controls and authentication mechanisms
- Secure payment processing through certified payment gateways
Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information with:
- Trusted service providers only to the extent necessary to deliver our services
- Service professionals assigned to your bookings (limited contact information)
- Legal authorities when required by law or to protect our rights
- Business partners with your explicit consent
Your Rights
You have the right to:
- Access your personal information we hold
- Update or correct inaccurate information
- Request deletion of your personal data
- Opt-out of marketing communications
- Object to certain processing of your information
Please contact us to exercise these rights.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
